LiveChat
Wrocław-based business chat giant (Text S.A., Warsaw Stock Exchange) - its chat widget is used by 37,000 companies worldwide.
instead of: Intercom, Zendesk ↗
💬 Live chat and helpdesk
Live chat and customer support - instead of Intercom and Zendesk. 6 tools, including 3 from Poland.
They replace, among others: Intercom, Zendesk, Genesys.
Thulium
Kraków-based contact center system: hotline, chat and tickets for larger support teams.
instead of: Zendesk, Genesys ↗
Tidio
Polish live chat with AI bots (Lyro) for small and medium e-commerce businesses, used in 190 countries.
instead of: Intercom ↗
Crisp
French shared inbox: chat, email and knowledge base in one, with no per-agent fees.
instead of: Intercom, Zendesk ↗
HelpSpace
German lightweight helpdesk for small teams - tickets and documentation without the bloat.
instead of: Zendesk ↗
Smartsupp
Czech live chat with session recordings, strong in Central Europe, with a Polish-language interface.
instead of: Intercom ↗
Questions about the Live chat and helpdesk category
Which European tools in the "Live chat and helpdesk" category are in the directory?
6 tools: LiveChat (Poland), Thulium (Poland), Tidio (Poland), Crisp (France), HelpSpace (Germany), Smartsupp (Czechia).
Are there Polish tools in the "Live chat and helpdesk" category?
Yes - LiveChat, Thulium, Tidio.
Which of them are free or have a free plan?
Tidio, Crisp, Smartsupp.